FAQ

WHO CAN USE MEDIATOR IN A BOX™?

All ages will benefit from the content in MEDIATOR IN A BOX™, but children under ten will appreciate adult guidance.

WHAT KINDS OF CONFLICTS CAN BE SOLVED WITH MEDIATOR IN A BOX™?

The mediation process works for all kinds of conflicts. It doesn’t matter if the conflict is recurring or happens only once. Using MEDIATOR IN A BOX™ will improve how you deal with conflict. The more you use it, the easier it gets, and the better your skills will become. Of course, there will always be conflicts that require outside help, but you can use MEDIATOR IN A BOX™ at home in conjunction with professional help, if you like.

HOW LONG DOES IT TAKE?

Use only as many cards as you need to reach a resolution. Once you are familiar with the process, you may only need 20 minutes. For longer standing or more complicated situations, schedule an hour. If you need more than an hour, schedule a second session and pick up where you left off.

CAN ALL CONFLICTS BE RESOLVED?

If you end a session with one piece of knowledge that you didn’t have before using the box, we consider that a success. Even if the conflict is not yet resolved, between sessions and behind the scenes often something will shift that supports further discussion. Using MEDIATOR IN A BOX™ builds skills that will help with each successive session. Stick with it—the results are worth it.

WILL OUR SOLUTIONS LAST?

Because you work out your own solutions together, tailored to your specific situation, they tend to work better and last longer than those imposed by a third party. They can also be more creative—sometimes there is a gem hidden in a crazy idea. If you agree to a solution, but later find yourself unhappy, something you value has not been satisfied; go to the What’s Happening? booklet for more information.

I’M CONFLICT AVERSE. WHY WOULD I NEED MEDIATOR IN A BOX™?

Most of us would rather avoid conflict, but it is impossible to eliminate it. Conflict is a natural result of two people seeing the world differently. Instead of ignoring this phenomenon, MEDIATOR IN A BOX™ gives you a way to approach it. When you experience what it is like to talk about an issue, rather than sweep it under the rug and live with it, you will be amazed. Life becomes much more hopeful. We believe most of us want to get along and understand each other better, but we need ways to help us know how to do that. MEDIATOR IN A BOX™ will help you develop those skills. Anyone can learn them.

WHAT HAPPENS WHEN WE RUN OUT OF STICKY NOTES?

Though we plan to offer reorders of sticky notes, for those who like to do it themselves, we’ve designed placeholders on the cards showing exactly what is on the sticky notes. Note that different colored inks keep track of each person’s input.